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Does your child have an allergy?

HCL has a rigorous process in place to provide a safe meal service to pupils with food allergies or intolerances, which we supply on behalf of your child’s school.

If your child has a food allergy or intolerance and meets the qualifying criteria, then we have a range of delicious and nutritious menus designed especially for your child’s medical requirement.

Our Allergy Management System

Once you have created your account you will be able to easily update the school and HCL with any changes to your child’s dietary needs in the future. You will also automatically receive new menus when they change (twice yearly).

If you need any further support please see the ‘Frequently Asked Questions’ section of our Special Diets website or alternatively you can email

The online account system takes just minutes to create and complete and is really easy to use. You will need at hand:


  • Your child’s school details including class name

  • Medical evidence of your child’s medical requirements

  • Electronic passport style photograph (which you will need to upload on to our system)

student eating pancake

More Resources

  • For primary school pupils with food allergies or intolerances, parents and guardians can access our Allergy Management System. This system ensures that your child’s food medical requirements are managed.

  • The following document details all of the allergen considerations within our core menus. The table describes the dish and the allergens that are present in the recipes.

    The 14 key allergens


    • Celery,

    • Cereals containing gluten (such as wheat, barley and oats),

    • Crustaceans (such as prawns, crabs and lobsters),

    • Eggs,

    • Fish,

    • Lupin,

    • Milk,

    • Molluscs (such as mussels and oysters),

    • Mustard,

    • Peanuts,

    • Sesame,

    • Soybeans,

    • Sulphur dioxide and sulphites (if the sulphur dioxide and sulphites are at a concentration of more than ten parts per million)

    • Tree nuts (such as almonds, hazelnuts, walnuts, brazil nuts, cashews, pecans, pistachios and macadamia nuts).


    All our packaging complies with Natasha’s law. 


    Natasha's Law, effective from October 2021, mandates clear allergen labelling for pre-packaged food. Named after Natasha Ednan-Laperouse, it aims to enhance food safety awareness and protect consumers with allergies.


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